DocsPlus
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How do I use keyboard shortcuts in DocsPlus?
You would like to use keyboard shortcuts in DocsPlus.
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Can I use DocsPlus on a tablet device?
You would like to know if DocsPlus can run on your tablet device (Android, Chromebook, iPad, Windows).
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How do I transfer DocsPlus licenses?
You would like to transfer your license to another computer.
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How do I activate DocsPlus via command line?
DocsPlus is installed but not activated on multiple Windows computers. This may be due to unsuccessful automatic activation during installation, or DocsPlus was included in a system image that was deployed to workstations.
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How do teachers and students use DocsPlus at home?
You would like to know how teachers and students can use DocsPlus at home.
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How do I download child voices for DocsPlus?
You would like to use child voices in DocsPlus.
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How do I change the pronunciation of a word in DocsPlus?
DocsPlus is saying a word incorrectly and you would like to teach it the correct pronunciation.
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How do I add words to DocsPlus' Spell Checker?
A correctly spelled word is marked as incorrect in DocsPlus.
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How do I add files to DocsPlus' Favourites?
You would like to add Documents and Smart Tabs to DocsPlus' Favourites list for easy access.
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How do I save a DocsPlus Document as a Word Document or PDF?
You would like your DocsPlus Document to be readable in other programs.
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How do I set up picture shortcuts in DocsPlus?
You would like to set up picture shortcuts for easy access.
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How do I change the size of buttons and tabs in DocsPlus?
You would like to make the buttons and tabs look smaller or larger.
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How do I adjust the height of a Wordbar?
You would like to make a Wordbar taller or shorter.
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How do I retrieve backups of DocsPlus Documents and PDFs?
You would like to retrieve a backup copy of a Document or PDF. This may be because the original has become corrupt.
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How do I use Exam Mode?
You would like to learn more about Exam Mode.
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How do I uninstall DocsPlus from a network?
You would like to uninstall DocsPlus from computers on your network.
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How do I use DocsPlus with my Tobii device?
You would like to control DocsPlus using your Tobii Eye Gaze device.
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Error: "Trying to find network..." (DocsPlus)
You receive the following error message on launch:
Trying to find network... -
Error: 1317 during installation
During installation, you receive the following error message:
Error 1317. An error occurred while attempting to create the directory -
Lost DocsPlus serial number
You can’t find your serial number.
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DocsPlus doesn't launch
Nothing seems to happen when launching DocsPlus or you receive the following error message:
Internal exception occurred -
Error: "You do not have enough licenses to activate this software" (DocsPlus)
When activating DocsPlus, you receive the following error message:
You do not have enough licenses to activate this software. -
Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working. -
Error: "DocsPlus has detected that there is a problem with SAPI5"
When launching DocsPlus, you receive the following error message:
DocsPlus has detected that there is a problem with SAPI5. -
Error: "Recording failed: Cannot record a sound" (DocsPlus)
When trying to record in DocsPlus, you receive the following error message:
Recording failed: Cannot record a sound. -
Can't open DocsPlus Installer download
After downloading the DocsPlus Installer, you receive the following error message when trying to open it:
How do you want to open this file?
or
Choose the program you want to use to open this file. -
Can't hear recorded sound in DocsPlus
You’ve made a recording in DocsPlus but it doesn’t play back.
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The Predictor icon is disabled in DocsPlus
The Predictor icon is greyed out and can't be used.
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I can't delete files in DocsPlus' Explorer
When you right-click a file in Explorer, the Delete option is greyed out, or the following error message appears when you click it:
File cannot be deleted -
LearningGrids doesn't load in the DocsPlus Explorer
You click the LearningGrids icon in the DocsPlus Explorer but nothing happens.
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Can't open a LearningGrids resource in DocsPlus
While browsing LearningGrids in the DocsPlus Explorer, you click a resource's Run Now button but nothing happens.
You may receive an error message saying Unsupported File Type or that the file is corrupted. -
Which switch interfaces can I use with DocsPlus?
You would like to know whether your switch interface is compatible with DocsPlus.
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The on-screen keyboard keeps appearing in DocsPlus
When typing in a cell or text box, the on-screen keyboard always appears, even if your device doesn't have a touch screen.
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DocsPlus Windows Installer
Release 4 for Windows (v1.0.4.91) - June 12, 2019
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DocsPlus Mac Installer
Release 4 for Mac (v1.0.4.91) - June 12, 2019
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Xiph.Org Open Codecs
Windows
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Uninstall DocsPlus Tool
DocsPlus Windows
DocsPlus Voices
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US Child Voices
DocsPlus Windows
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ANZ Child Voices
DocsPlus Windows
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Scottish Adult Voice
DocsPlus Windows
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British Child Voices
DocsPlus Windows