DocsPlus
-
How do I register DocsPlus?
You would like to protect your DocsPlus purchase by registering it.
-
How do I transfer DocsPlus licenses?
You would like to transfer your license to another computer.
-
How do I activate DocsPlus via command line?
DocsPlus is installed but not activated on multiple Windows computers. This may be due to unsuccessful automatic activation during installation, or DocsPlus was included in a system image that was deployed to workstations.
-
How do teachers and students use DocsPlus at home?
You would like to know how teachers and students can use DocsPlus at home.
-
How do I download child voices for DocsPlus?
You would like to use child voices in DocsPlus.
-
How do I change the pronunciation of a word in DocsPlus?
DocsPlus is saying a word incorrectly and you would like to teach it the correct pronunciation.
-
How do I add words to DocsPlus' Spell Checker?
A correctly spelled word is marked as incorrect in DocsPlus.
-
How do I add files to DocsPlus' Favourites?
You would like to add Documents and Smart Tabs to DocsPlus' Favourites list for easy access.
-
How do I save a DocsPlus Document as a Word Document or PDF?
You would like your DocsPlus Document to be readable in other programs.
-
How do I set up picture shortcuts in DocsPlus?
You would like to set up picture shortcuts for easy access.
-
How do I change the size of buttons and tabs in DocsPlus?
You would like to make the buttons and tabs look smaller or larger.
-
How do I adjust the height of a Wordbar?
You would like to make a Wordbar taller or shorter.
-
How do I retrieve backups of DocsPlus Documents and PDFs?
You would like to retrieve a backup copy of a Document or PDF. This may be because the original has become corrupt.
-
How do I use Exam Mode?
You would like to learn more about Exam Mode.
-
How do I uninstall DocsPlus from a network?
You would like to uninstall DocsPlus from computers on your network.
-
How do I use DocsPlus with my Tobii device?
You would like to control DocsPlus using your Tobii Eye Gaze device.
-
Error: 1317 during installation
During installation, you receive the following error message:
Error 1317. An error occurred while attempting to create the directory -
Lost DocsPlus serial number
You can’t find your serial number.
-
DocsPlus doesn't launch
Nothing seems to happen when launching DocsPlus.
-
Error: "You do not have enough licenses to activate this software" (DocsPlus)
When activating DocsPlus, you receive the following error message:
You do not have enough licenses to activate this software. -
Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working. -
Error: "DocsPlus has detected that there is a problem with SAPI5"
When launching DocsPlus, you receive the following error message:
DocsPlus has detected that there is a problem with SAPI5. -
Error: "Recording failed: Cannot record a sound" (DocsPlus)
When trying to record in DocsPlus, you receive the following error message:
Recording failed: Cannot record a sound. -
Can't open DocsPlus Installer download
After downloading the DocsPlus Installer, you receive the following error message when trying to open it:
How do you want to open this file?
or
Choose the program you want to use to open this file. -
Can't hear recorded sound in DocsPlus
You’ve made a recording in DocsPlus but it doesn’t play back.
-
The Predictor icon is disabled in DocsPlus
The Predictor icon is greyed out and can't be used.
-
I can't delete files in DocsPlus' Explorer
When you right-click a file in Explorer, the Delete option is greyed out, or the following error message appears when you click it:
File cannot be deleted -
LearningGrids doesn't load in DocsPlus' Explorer
You click the LearningGrids icon in DocsPlus' Explorer but nothing happens.
-
Can't open a LearningGrids resource in DocsPlus
When browsing the LearningGrids website in DocsPlus' Explorer, you click a resource's Run Now button, but it doesn't load properly (or at all). You may receive an error message saying Unsupported File Type or that the Wordbar is corrupted.
-
Does DocsPlus run on tablet computers?
You would like to know if DocsPlus can run on tablet computers such as Android, Chromebook, iPad or Windows tablet devices.
-
Which switch interfaces can I use with DocsPlus?
You would like to know whether your switch interface is compatible with DocsPlus.
-
The on-screen keyboard keeps appearing in DocsPlus
When typing in a cell or text box, the on-screen keyboard always appears, even if your device doesn't have a touch screen.
-
DocsPlus Windows Installer
Release 3 for Windows (v1.0.3.81) - April 24, 2018
-
DocsPlus Mac Installer
Release 3 for Mac (v1.0.3.81) - April 24, 2018
-
Xiph.Org Open Codecs
Windows
-
Uninstall DocsPlus Tool
DocsPlus Windows
DocsPlus Voices
-
US Child Voices
DocsPlus Windows
-
ANZ Child Voices
DocsPlus Windows
-
Scottish Adult Voice
DocsPlus Windows
-
British Child Voices
DocsPlus Windows