DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
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Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working.
Resolution
DocsPlus uses Visual C++ to run correctly. On rare occasions, these components don't register properly when during installation.
To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:
- Log into Windows as an administrator.
-
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459 - Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
- When the installation has finished, restart the computer.
DocsPlus should now launch correctly.
- Published
- 13th November 2017
- Last revised
- 16th December 2019
- Applies to
-
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
-
Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working.
Resolution
DocsPlus uses Visual C++ to run correctly. On rare occasions, these components don't register properly when during installation.
To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:
- Log into Windows as an administrator.
-
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459 - Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
- When the installation has finished, restart the computer.
DocsPlus should now launch correctly.
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- working
- stopped
- dll
- api-ms-win-crt-runtime-l1-1-0.dll
- api
- program can't start
- MSVCP140.dll
- DPWH32
Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working.
Resolution
DocsPlus uses Visual C++ to run correctly. On rare occasions, these components don't register properly when during installation.
To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:
- Log into Windows as an administrator.
-
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459 - Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
- When the installation has finished, restart the computer.
DocsPlus should now launch correctly.
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- working
- stopped
- dll
- api-ms-win-crt-runtime-l1-1-0.dll
- api
- program can't start
- MSVCP140.dll
- DPWH32
Additional voices
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British Child Voices
DocsPlus for Windows
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US Child Voices
DocsPlus for Windows
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ANZ Child Voices
DocsPlus for Windows
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Scottish Adult Voice
DocsPlus for Windows