DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.



First, you’ll need to register your licenses and choose a password for your account.

Click here


Next, activate your licenses so that they will be ready to install.

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Find out how to install the software on your Windows and Mac devices.

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managing licenses-alt

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

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Contact support

Contact our support team here if you run into any technical issues.

How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

Error: "Trying to find network..."

You receive this error message on launch.


This error message indicates a problem connecting to the Home folder (formerly Shared Files) on the network.

You can click Disconnect and continue, however:

  • By default, your files will be saved to the computer instead of the network.
  • The Word Pool won't be editable (but will still work).
  • Your Classes Users will be missing from the Quick Start (Clicker only).

To resolve the problem, please contact your IT Support.

IT Professionals

Home is the default open / save location.

In standalone installations, this is a folder located within:

In a network installation, all computers point to a single network share. The location is chosen during the network setup on the server (prior to generation of the install package).

This location is stored in the SharedFiles value of the following Registry key on each computer:

32-bit Windows - HKEY_LOCAL_MACHINE\SOFTWARE\Crick\Clicker8
64-bit Windows - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Crick\Clicker8

32-bit Windows - HKEY_LOCAL_MACHINE\SOFTWARE\Crick\DocsPlus
64-bit Windows - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Crick\DocsPlus

The SharedFiles value can be modified freely. For best results, we recommend supplying a UNC path to a non-hidden network share that Domain Users have read / write access to.

You must also ensure that the Explorer value is set to Path.

About this article
4th April 2019
Last revised
5th May 2022
Applies to
  • Clicker for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
PlatformHow to Install
DocsPlus Universal App Icon   DocsPlus for Windows
Click here
DocsPlus Universal App Icon   DocsPlus for MacClick here

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