DocsPlus Universal for iPad
For subscriptions purchased after November 2020.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
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You've made a file in Clicker / DocsPlus and wish to save it to your device or cloud storage.
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You would like to know:
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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You wish to deploy the Clicker Apps or DocsPlus Universal via your MDM provider.
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You wish for your teachers / students to use your subscription on their personal home devices.
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You would like to control our iPad apps with switches.
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You would like to add / remove a Subscription Manager on your subscription.
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You would like to control our iPad apps with a mouse or eye gaze device, e.g. a Skyle.
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Which products are available on Android devices?
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Some icons / menu items are dimmed out, such as My Files. You can't use speech or open resources from LearningGrids.
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When using LearningGrids:
- The website loads partially or not at all.
- You receive errors saying An error has occurred in the script on this page.
- When clicking Run Now / Open, nothing happens.
- When clicking Run Now / Open, you receive a Loading error saying the item cannot be found or is corrupted.
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You can't hear spoken text, despite the words highlighting in sequence.
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When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection. -
After tapping My Files and selecting Google Drive in the left pane, your files appear but are dimmed out and won't open.
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You've opened a PDF in DocsPlus but can't select the text to hear it spoken.
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You can record but playback is silent and the Done button is dimmed out, so you can't finish.
| Product Name | |
|---|---|
| DocsPlus Universal for iPad | Download DocsPlus on the App Store |