DocsPlus Universal for Chromebook
For subscriptions purchased after November 2020.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
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You want to deploy our Chromebook apps via the Google Admin Console.
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You want your teachers / students to access your DocsPlus Universal subscription on their home devices.
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You would like to know:
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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You would like to add / remove a Subscription Manager on your subscription.
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You would like to control our Chromebook apps with switches.
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You would like to use our apps in a managed guest session (or kiosk mode).
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Which products are available on Android devices?
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Some icons / menu items are dimmed out and the speech is disabled.
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When using LearningGrids:
- The website loads partially or not at all.
- You receive errors saying An error has occurred in the script on this page.
- When clicking Run Now / Open, nothing happens.
- When clicking Run Now / Open, you receive a Loading error saying the item cannot be found or is corrupted.
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When launching the app on your Chromebook, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection. -
You've opened a PDF in DocsPlus but can't select the text to hear it spoken.
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When clicking an app's Add to Chrome button in the Chrome Web Store, you receive this error message:
<app name> is not allowed in this type of session -
Words are only spoken in US English or not spoken at all.
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When clicking an app's Add to Chrome button in the Chrome Web Store, you see this error message:
<app name> is blocked by the administrator. -
The app is installed and appears in your Chromebook's Launcher but nothing happens when you launch it.
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When trying to open or save a file, Google Drive doesn't appear in the Files app window.
| Product Name | |
|---|---|
| DocsPlus Universal for Chromebook |  |