DocsPlus Universal for iPad
For subscriptions purchased after November 2020.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
Error: "...there is a problem connecting to our server"
When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.
Resolution
If your device can browse normal websites, something is blocking our apps from connecting to the Internet.
Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).
About this article
- Published
- December 1st, 2020
- Last revised
- December 1st, 2020
- Applies to
-
- Clicker Writer for iPad
- DocsPlus Universal for iPad
- Keywords
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| Product Name | |
|---|---|
| DocsPlus Universal for iPad | Download DocsPlus on the App Store |