Clicker 8
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How do I edit Classes and Users?
You would like to rename / delete an existing Class or User.
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Available on Android?
Which products are available on Android devices?
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Which switch interfaces can I use on Windows / Mac?
Clicker / DocsPlus compatibility.
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Using a Tobii device on Windows
You would like to control Clicker / DocsPlus using a Tobii Eye Gaze device.
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How do I recover Document backups on Windows / Mac?
Your Document has recently become corrupt or been lost.
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Can a school's Clicker subscription be used at home?
Can teachers / students use Clicker 8 and Clicker Writer at home?
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How do I manage the licenses on my Clicker subscription?
You would like to know:
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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Lost serial number
You can’t find your serial number.
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Error: 1317 during installation
During installation, you receive the following error message:
Error 1317. An error occurred while attempting to create the directory -
Error: "Cannot save the file..."
When saving a file, you receive the following error message:
Cannot save the file…You may not have sufficient privileges to save this file in the folder you have selected. -
Error: "Trying to find network..."
You receive this error message on launch.
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Error: "You do not have enough licenses to activate this software"
You receive this error while trying to activate your software.
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Error: "... there is a problem with SAPI5"
You receive this error when launching the software.
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Can't hear recorded sound
You’ve made a recording but it doesn’t play back.
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The Predictor doesn't work
The Predictor icon is dimmed out and can't be used.
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I can't delete files in Explorer
When right-clicking a file in the Explorer, the Delete option is dimmed out, or the following error message appears if you choose it:
File cannot be deleted -
LearningGrids doesn't load in Explorer
You click the LearningGrids icon in Explorer but nothing happens.
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Can't open a LearningGrids resource
On LearningGrids, nothing happens when clicking a resource's Run Now button.
You may receive an error message saying Unsupported File Type or that the Clicker Set is corrupted. -
The on-screen keyboard keeps appearing
When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).
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Error: "No Printers could be found" on Windows / Mac
When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.
No downloads found.
Clicker 8 Voices
No downloads found.