Clicker 8
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You would like to know:
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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You would like to send and receive files with other users.
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Can teachers / students use Clicker 8 and Clicker Writer at home?
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You would like to rename / delete an existing Class or User.
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Clicker / DocsPlus compatibility.
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The software is installed but not activated on multiple Windows computers. This may be because the automatic activation was unsuccessful during installation. It may be because the software was included in a system image that was applied to client computers.
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You would like to control Clicker / DocsPlus using a Tobii Eye Gaze device.
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Your Document has recently become corrupt or been lost.
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Which products are available on Android devices?
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You can’t find your serial number.
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The Predictor icon is dimmed out and can't be used.
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When using LearningGrids:
- The website loads partially or not at all.
- You receive errors saying An error has occurred in the script on this page.
- When clicking Run Now / Open, nothing happens.
- When clicking Run Now / Open, you receive a Loading error saying the item cannot be found or is corrupted.
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You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.
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You receive this error message on launch.
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You receive this error when launching the software.
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During installation, you receive the following error message:
Error 1317. An error occurred while attempting to create the directory -
When saving a file, you receive the following error message:
Cannot save the file…You may not have sufficient privileges to save this file in the folder you have selected. -
When right-clicking a file in the Explorer, the Delete option is dimmed out, or the following error message appears if you choose it:
File cannot be deleted -
When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).
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When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found. -
When trying to launch Clicker 8:
- Nothing seems to happen.
- You see a blue loading screen which disappears.
- You receive the following error message:
Internal exception occurred