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The webcam feed fills the screen

You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.

Resolution

This can happen when using a high resolution webcam on a device with a low resolution screen.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Camera tab, enable Reduce webcam size and click OK.

If this setting isn't visible in Clicker 7, update to the latest version.


About this article
Published
January 21st, 2020
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
Keywords
  
  

The webcam feed fills the screen

Jan 21, 2020, 15:49 PM
Article ID :
Priority : Important
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.

Resolution

This can happen when using a high resolution webcam on a device with a low resolution screen.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Camera tab, enable Reduce webcam size and click OK.

If this setting isn't visible in Clicker 7, update to the latest version.

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
supportkeywords :
  • keyboard
  • on-screen keyboard
  • C7WH23
Related support articles
Related support downloads
  

The webcam feed fills the screen

Jan 21, 2020, 15:49 PM
Article ID :
Priority : Important
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.

Resolution

This can happen when using a high resolution webcam on a device with a low resolution screen.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Camera tab, enable Reduce webcam size and click OK.

If this setting isn't visible in Clicker 7, update to the latest version.

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
supportkeywords :
  • keyboard
  • on-screen keyboard
  • C7WH23
Related support articles
Related support downloads
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