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The on-screen keyboard keeps appearing

When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

Resolution

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Advanced tab, enable This computer has a physical keyboard and click OK. 

If this setting isn't visible in Clicker 7, update to the latest version (see below).


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About this article
Published
November 9th, 2017
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
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