DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
![get-started](https://crickmedia2.blob.core.windows.net/img/logo/support/get-started3567ee67958c4f898d648fc20a3ea751.png?sfvrsn=2feba1bf_2)
Register
First, you’ll need to register your licenses and choose a password for your account.
![install](https://crickmedia2.blob.core.windows.net/img/logo/support/install.png?sfvrsn=7a0deb72_2)
Install
Find out how to install the software on your Windows and Mac devices.
![managing licenses-alt](https://crickmedia2.blob.core.windows.net/img/logo/support/managing-licenses-alt.png?sfvrsn=60282db3_2)
Manage licenses
Find out how to monitor, allocate, and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
The on-screen keyboard keeps appearing
When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).
Resolution
In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).
This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.
To resolve the problem:
- Click Manage (or Program Management) in the Options ribbon tab.
- On the Advanced tab, enable This computer has a physical keyboard and click OK.
- Published
- November 9, 2017
- Last revised
- December 16, 2019
- Applies to
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- Clicker for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
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Platform | How to Install |
---|---|
![]() | Click here |
![]() | Click here |
Additional voices
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Scottish Adult Voice
DocsPlus for Windows
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ANZ Child Voices
DocsPlus for Windows
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US Child Voices
DocsPlus for Windows
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British Child Voices
DocsPlus for Windows