DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Register
First, you’ll need to register your licenses and choose a password for your account.
Install
Find out how to install the software on your Windows and Mac devices.
Manage licenses
Find out how to monitor, allocate, and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
The Predictor doesn't work
The Predictor icon is dimmed out and can't be used.
Resolution
This is usually the result of a corrupted Predictor database.
To repair the database:
Windows
- Close Clicker / DocsPlus.
- Right-click the Windows Start button and choose Run.
- Type C:\ProgramData\Crick Software into the box and click OK.
- Right-click the Predictor folder and choose Delete.
Your Windows account may not have permission to access the ProgramData folder. If so, please forward this to your IT Support.
Mac
- Close Clicker / DocsPlus.
- Browse to this location in Finder:
Macintosh HD\Library\Application Support\Crick Software - Right-click the Predictor folder and choose Move to Trash.
After following these steps, launch Clicker / DocsPlus. The Predictor icon should become active within 5 to 50 seconds.
- Published
- November 3, 2017
- Last revised
- November 2, 2020
- Applies to
-
- Clicker 7
- Clicker for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
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| Platform | How to Install |
|---|---|
DocsPlus for Windows | Click here |
|
DocsPlus for Mac | Click here |