DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.



First, you’ll need to register your licenses and choose a password for your account.

Click here


Next, activate your licenses so that they will be ready to install.

Click here


Find out how to install the software on your Windows and Mac devices.

Click here
managing licenses-alt

Manage licenses

Find out how to monitor, allocate, and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.

How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

Error: "No Printers could be found" on Windows / Mac

When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.


This may happen if a printer management service is used to control printing on your network.

Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.

If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.

Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).

About this article
November 17, 2017
Last revised
December 16, 2019
Applies to
  • Clicker for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
PlatformHow to Install
DocsPlus Universal App Icon   DocsPlus for Windows
Click here
DocsPlus Universal App Icon   DocsPlus for MacClick here

Additional voices

Search support
Get assistance

If you can't find a support article which solves your question or problem, please contact our friendly support team.

Contact Support