DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
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Error: "No Printers could be found" on Windows / Mac
When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.
Resolution
This may happen if a printer management service is used to control printing on your network.
Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.
If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.
Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).
- Published
- November 17th, 2017
- Last revised
- December 16th, 2019
- Applies to
-
- Clicker 7
- Clicker 8 for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
-
Error: "No Printers could be found" on Windows / Mac
When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.
Resolution
This may happen if a printer management service is used to control printing on your network.
Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.
If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.
Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).
- Clicker 7
- Clicker 8 for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
Error: "No Printers could be found" on Windows / Mac
When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.
Resolution
This may happen if a printer management service is used to control printing on your network.
Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.
If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.
Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).
- Clicker 7
- Clicker 8 for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac