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Error: "No Printers could be found" on Windows / Mac

When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.

Resolution

This may happen if a printer management service is used to control printing on your network.

Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.

If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.

Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).


About this article
Published
November 17th, 2017
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
Keywords
  
  

Error: "No Printers could be found" on Windows / Mac

Nov 17, 2017, 11:52 AM
Article ID :
Priority : Normal
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.

Resolution

This may happen if a printer management service is used to control printing on your network.

Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.

If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.

Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
supportkeywords :
Related support articles
Related support downloads
  

Error: "No Printers could be found" on Windows / Mac

Nov 17, 2017, 11:52 AM
Article ID :
Priority : Normal
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.

Resolution

This may happen if a printer management service is used to control printing on your network.

Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.

If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.

Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
supportkeywords :
Related support articles
Related support downloads
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