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Lost serial number

You can’t find your serial number.

Resolution

Please click Contact Support (bottom of page) and fill out the form.

If your serial number has been registered, we can use the details you provide to search the registration database.

If your serial number isn't registered, it may be possible for us to locate it using a different method. However, this is not guaranteed, so the software may need to be purchased again.

partial serial number

If the software is still installed on another computer of yours:

  1. Launch the software.
  2. In the Help ribbon tab, click About...
  3. Note the partial serial number displayed.
  4. Include it when contacting Support.

About this article
Published
November 1st, 2017
Last revised
December 12th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
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