DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Register
First, you’ll need to register your licenses and choose a password for your account.
Install
Find out how to install the software on your Windows and Mac devices.
Manage licenses
Find out how to monitor, allocate, and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
I can't delete files in Explorer
When right-clicking a file in the Explorer, the Delete option is dimmed out, or the following error message appears if you choose it:
File cannot be deleted
Resolution
If you get this error, your Windows / Mac account doesn't have permission to delete the file. Please forward this article to your IT Support and ask for read / write access to the relevant network share (see below for location).
If Delete is dimmed out, the file is probably in the Classes or Safe folder. This is done deliberately to prevent accidental deletion. To delete files in these folders, open the folder in Windows Explorer (Mac: Finder):
Clicker / DocsPlus
- Click Manage in the Options ribbon tab.
- Open the Files tab.
- Click the Shared Clicker Files location.
- Go into the Classes or Safe folder to delete the file(s).
Clicker 7
- In the top Options ribbon tab, click Program Management.
- Open the Folder Locations tab.
- Click Shared Clicker Files location.
- Go into the Classes or Safe folder to delete the file(s).
- Published
- November 6, 2017
- Last revised
- January 28, 2022
- Applies to
-
- Clicker 7
- Clicker for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
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| Platform | How to Install |
|---|---|
DocsPlus for Windows | Click here |
|
DocsPlus for Mac | Click here |