DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.



First, you’ll need to register your licenses and choose a password for your account.

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Next, activate your licenses so that they will be ready to install.

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Find out how to install the software on your Windows and Mac devices.

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managing licenses-alt

Manage licenses

Find out how to monitor, allocate, and transfer licenses to different devices.

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Contact support

Contact our support team here if you run into any technical issues.

How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

I can't delete files in Explorer

When right-clicking a file in the Explorer, the Delete option is dimmed out, or the following error message appears if you choose it:
File cannot be deleted


If you get this error, your Windows / Mac account doesn't have permission to delete the file. Please forward this article to your IT Support and ask for read / write access to the relevant network share (see below for location).

If Delete is dimmed out, the file is probably in the Classes or Safe folder. This is done deliberately to prevent accidental deletion. To delete files in these folders, open the folder in Windows Explorer (Mac: Finder):

Clicker / DocsPlus

  1. Click Manage in the Options ribbon tab.
  2. Open the Files tab.
  3. Click the Shared Clicker Files location.
  4. Go into the Classes or Safe folder to delete the file(s).

About this article
November 6, 2017
Last revised
January 28, 2022
Applies to
  • Clicker for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
PlatformHow to Install
DocsPlus Universal App Icon   DocsPlus for Windows
Click here
DocsPlus Universal App Icon   DocsPlus for MacClick here

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