DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Register
First, you’ll need to register your licenses and choose a password for your account.
Install
Find out how to install the software on your Windows and Mac devices.
Manage licenses
Find out how to monitor, allocate, and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."
When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working.
Resolution
DocsPlus uses Visual C++ to run correctly. On rare occasions, these components don't register properly when during installation.
To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:
- Log into Windows as an administrator.
-
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459 - Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
- When the installation has finished, restart the computer.
DocsPlus should now launch correctly.
- Published
- November 13, 2017
- Last revised
- December 16, 2019
- Applies to
-
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
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| Platform | How to Install |
|---|---|
DocsPlus for Windows | Click here |
|
DocsPlus for Mac | Click here |