DocsPlus Universal for Chromebook

For subscriptions purchased after November 2020.



First, you’ll need to register your licenses and choose a password for your account.

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Next, activate your licenses so that they will be ready to install.

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Find out how to install the software on your Chromebooks.

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Manage licenses

Find out how to monitor, allocate, and transfer licenses to different devices.

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Contact our support team here if you run into any technical issues.

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You'd like to share your DocsPlus files between devices or send them to other people.

Error: "...not allowed in this type of session"

When clicking an app's Add to Chrome button in the Chrome Web Store, you receive this error message:
<app name> is not allowed in this type of session


This happens if you're using a managed guest session instead of being signed into the Chromebook with a Google account.

A managed guest session lets someone use a Chromebook without signing into a Google account. It can be thought of as a universal guest account with no password. During a managed guest session, a red Exit session button usually displays in the bottom-right corner.

Our apps are full packaged apps rather than basic kiosk apps. Therefore, Chrome OS prevents them being installed during a managed guest session because it knows they won't work.

To install our apps, exit the managed guest session, sign into the Chromebook with a Google account, and then try again.

About this article
October 8, 2018
Last revised
October 1, 2020
Applies to
  • Clicker Books for Chromebook
  • Clicker Communicator for Chromebook
  • Clicker Connect for Chromebook
  • Clicker Docs for Chromebook
  • Clicker Sentences for Chromebook
  • Clicker Talk for Chromebook
  • Clicker Writer for Chromebook
  • DocsPlus for Chromebook
  • DocsPlus Universal for Chromebook
App Name
WebsiteHow to Install / Trial
docsplus-pwa-w32h32 DocsPlus for Chromebookhttps://docsplus.apps.cricksoft.comClick here
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