Clicker 8

  

Clicker 8 doesn't launch

When trying to launch Clicker 8:

  • Nothing seems to happen.
  • You see a blue loading screen which disappears.
  • You receive the following error message:
    Internal exception occurred

 Resolution

NVDA SCREEN READER

Installing this free program (www.nvaccess.org) will stop Clicker 8 from launching (even if NVDA is uninstalled afterwards).

To fix this:

  1. Open any folder in Windows.
  2. In the address bar, type %USERPROFILE% and press the Enter key.
  3. If you see a file named .accessibility.properties , delete it.

Process Monitoring

Your computer may be running software that monitors processes. Clicker 8 features advanced software protection to prevent piracy. If it thinks it's being attacked, it will stop Clicker 8 from launching.

We’ve successfully tested Clicker 8 with all major antiviruses.

However, we’ve received feedback that certain programs are incompatible:

  • Dependency Walker
  • Impero - a workaround is to add "Clicker 8.exe" as an injection exclusion from the Impero Server console.
  • Policy Central Enterprise
  • Print Audit 5
  • Sysinternals Process Monitor
  • Comodo Internet Security - a workaround is to enable "Don't detect shellcode injections in these applications" and add Clicker 8 to the list.

Any type of process monitoring software can potentially cause this issue, so experiment with disabling any programs that you suspect may be doing so.

If you discover that a certain program is incompatible, please contact Support so we can update this list.


About this article
Published
January 21st, 2020
Last revised
March 31st, 2020
Applies to
  • Clicker 8 for Windows / Mac
Keywords
  
  

Clicker 8 doesn't launch

Jan 21, 2020, 14:50 PM
Article ID :
Priority : Trivial
Type of article : Problem Solving
Last revised : Mar 31, 2020, 23:00 PM

When trying to launch Clicker 8:

  • Nothing seems to happen.
  • You see a blue loading screen which disappears.
  • You receive the following error message:
    Internal exception occurred

 Resolution

NVDA SCREEN READER

Installing this free program (www.nvaccess.org) will stop Clicker 8 from launching (even if NVDA is uninstalled afterwards).

To fix this:

  1. Open any folder in Windows.
  2. In the address bar, type %USERPROFILE% and press the Enter key.
  3. If you see a file named .accessibility.properties , delete it.

Process Monitoring

Your computer may be running software that monitors processes. Clicker 8 features advanced software protection to prevent piracy. If it thinks it's being attacked, it will stop Clicker 8 from launching.

We’ve successfully tested Clicker 8 with all major antiviruses.

However, we’ve received feedback that certain programs are incompatible:

  • Dependency Walker
  • Impero - a workaround is to add "Clicker 8.exe" as an injection exclusion from the Impero Server console.
  • Policy Central Enterprise
  • Print Audit 5
  • Sysinternals Process Monitor
  • Comodo Internet Security - a workaround is to enable "Don't detect shellcode injections in these applications" and add Clicker 8 to the list.

Any type of process monitoring software can potentially cause this issue, so experiment with disabling any programs that you suspect may be doing so.

If you discover that a certain program is incompatible, please contact Support so we can update this list.

Product Types :
  • Clicker 8 for Windows / Mac
supportkeywords :
  • screen reader
  • nvda
  • launch
  • Print Audit 5
  • Dependency Walker
  • Process Monitor
  • Impero
Relates to
Related support articles
Related support downloads
  

Clicker 8 doesn't launch

Jan 21, 2020, 14:50 PM
Article ID :
Priority : Trivial
Type of article : Problem Solving
Last revised : Mar 31, 2020, 23:00 PM

When trying to launch Clicker 8:

  • Nothing seems to happen.
  • You see a blue loading screen which disappears.
  • You receive the following error message:
    Internal exception occurred

 Resolution

NVDA SCREEN READER

Installing this free program (www.nvaccess.org) will stop Clicker 8 from launching (even if NVDA is uninstalled afterwards).

To fix this:

  1. Open any folder in Windows.
  2. In the address bar, type %USERPROFILE% and press the Enter key.
  3. If you see a file named .accessibility.properties , delete it.

Process Monitoring

Your computer may be running software that monitors processes. Clicker 8 features advanced software protection to prevent piracy. If it thinks it's being attacked, it will stop Clicker 8 from launching.

We’ve successfully tested Clicker 8 with all major antiviruses.

However, we’ve received feedback that certain programs are incompatible:

  • Dependency Walker
  • Impero - a workaround is to add "Clicker 8.exe" as an injection exclusion from the Impero Server console.
  • Policy Central Enterprise
  • Print Audit 5
  • Sysinternals Process Monitor
  • Comodo Internet Security - a workaround is to enable "Don't detect shellcode injections in these applications" and add Clicker 8 to the list.

Any type of process monitoring software can potentially cause this issue, so experiment with disabling any programs that you suspect may be doing so.

If you discover that a certain program is incompatible, please contact Support so we can update this list.

Product Types :
  • Clicker 8 for Windows / Mac
supportkeywords :
  • screen reader
  • nvda
  • launch
  • Print Audit 5
  • Dependency Walker
  • Process Monitor
  • Impero
Relates to
Related support articles
Related support downloads
Search support
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