Clicker Writer
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How do I change the Subscription Manager?
You would like to add / remove a Subscription Manager on your subscription.
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How do I manage the licenses on my Clicker subscription?
You would like to know:
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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How do I set up switch access on Chromebook?
You would like to control our Chromebook apps with switches.
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Can a school's Clicker subscription be used at home?
Can teachers / students use Clicker 8 and Clicker Writer at home?
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How to deploy the Chromebook Apps?
You would like to deploy our Chromebook apps via the Google Admin Console.
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Can I use the Chromebook apps in a public session?
You would like to use our apps in a public session.
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Available on Android?
Which products are available on Android devices?
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No speech on Chromebook
Words are only spoken in US English or not spoken at all.
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Error: "...not allowed in this type of session"
When clicking an app's Add to Chrome button in the Chrome Web Store, you receive the following error message:
Oops...<app name> is not allowed in this type of session -
No Google Drive when opening / saving files on Chromebook
When trying to open or save a file, Google Drive doesn't appear in the Files app window.
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App doesn't launch on Chromebook
The app is installed and appears in your Chromebook's Launcher but nothing happens when you launch it.
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Error: "...blocked by the administrator" on Chromebook
When clicking an app's Add to Chrome button in the Chrome Web Store, you receive the following error message:
<app name> is blocked by the administrator. -
Error: "Unable to get your profile info"
When launching the app, a flickering window tries to appear, or you receive the following error message:
Subscription status check failed. Unable to get your profile info. Please allow requested permissions. -
Error: "License validation failed"
When launching the app, you receive the following error message:
Subscription status check failed. License validation failed. -
Can't open a LearningGrids resource
On LearningGrids, nothing happens when clicking a resource's Run Now button.
You may receive an error message saying Unsupported File Type or that the Clicker Set is corrupted.