Crick Software blog

Ben Tookey

Installing DocsPlus

December 13, 2017

Whether you’re upgrading from a previous version, or this is your first DocsPlus purchase, following these steps will ensure a successful DocsPlus installation.


The first step is to register your serial number (printed on the license card in your DocsPlus box).

This makes it possible to retrieve your serial number upon request if it becomes lost in the future, effectively safeguarding your purchase. It’s also required to manage your licenses.

To register, please visit:

Previous versions

As best practice, we recommend uninstalling any old DocsPlus versions first, as it reduces the likelihood of problems later. Uninstalling won’t delete any saved work.

To help with uninstalling DocsPlus from a Windows network (e.g. if DocsPlus was installed as part of a system image), you can use the DocsPlus Uninstall Tool.


We always recommend downloading the latest installer, instead of using a DVD or an old network package.

DocsPlus Windows Installer

DocsPlus Mac Installer


There are several ways to install DocsPlus:

  • Standalone – run the installer on an individual computer.
    • The Shared Files folder will be located on the computer itself.
  • Network – run the installer on your server to generate a unique network package, which can then be deployed to multiple computers simultaneously.
    • The Shared Files will be located on the network
  • System Image – run the installer on your server to generate a unique network package. Install the package to your image. After the image is deployed, activate DocsPlus on each computer via command line (Windows only).
    • The Shared Files will be located on the network

Full instructions are provided in our Support section.


DocsPlus requires activating before it can be used, so a license can be assigned to the computer.

This usually happens automatically over the Internet during installation. If it fails for whatever reason, DocsPlus will require activation when launched. You can retry activating over the Internet, or exchange codes with our activation website (using another device if necessary).

You don’t need to be logged in as an administrator to activate DocsPlus.

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