Crick Software blog


A new addition to the Customer Experience team

March 1, 2023

I am delighted to be a part of Crick’s Customer Experience team after taking a side-step out of the classroom in December. My previous experience is in early elementary education, where I taught  for 10 years. When looking at leaving the classroom I was keen to work in a role where I could still make a positive impact on children’s lives, and here at Crick I can do exactly that!

The best part about teaching was always building positive relationships with people, and I am looking forward to bringing this to my new role as Customer Experience Consultant. I am eager to use my teaching experience to help provide training and content for busy teachers and continuing to support students to access the curriculum.

My favorite feature of Clicker and DocsPlus is definitely Analytics! The teacher in me loves that you can use Analytics to track progress across the year. It’s amazing how quick and easy it is to see how independent a student has been and how much support they have received from the built-in support tools.

Outside of work I love to read. I try to complete the ”52 book challenge” most years - one book a week for the whole year! Over the weekend you’re most likely to find me on an adventure with my cocker spaniel, Poppy, who loves to chase a tennis ball around the countryside!

I look forward to helping customers at our free customer care meetings and answering questions in the Clicker Community Facebook group!

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