Clicker 8

The webcam feed fills the screen

You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.

Resolution

This can happen when using a high resolution webcam on a device with a low resolution screen.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Camera tab, enable Reduce webcam size and click OK.

If this setting isn't visible in Clicker 7, update to the latest version (see below).


Downloads
About this article
Published
January 21st, 2020
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
Keywords

The webcam feed fills the screen

You can't take a photo because the webcam feed fills the entire screen, leaving you unable to continue.

Resolution

This can happen when using a high resolution webcam on a device with a low resolution screen.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Camera tab, enable Reduce webcam size and click OK.

If this setting isn't visible in Clicker 7, update to the latest version (see below).


Downloads
About this article
Published
January 21st, 2020
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
Keywords
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