Clicker for Windows / Mac

  
get-started

Register

First, you’ll need to register your licenses and choose a password for your account.

Click here
activation

Activate

Next, activate your licenses so that they will be ready to install.

Click here
install

Install

Find out how to install the software on your Windows and Mac devices.

Click here
managing licenses-alt

Manage licenses

Find out how to monitor, allocate, and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.


How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

How do I recover Document backups on Windows / Mac?

Your Clicker / DocsPlus Document has recently become corrupt or been lost.

Resolution

A backup is automatically created for every Document that is created or opened. The backup is autosaved every minute to prevent any significant loss of work.

In the rare event that the original Document becomes corrupt, the backup should load automatically.

If not, you can open the backup folder:

  1. In Clicker / DocsPlus, click Manage in the Options ribbon tab.
  2. In the Files tab, click the Document Backups location.

To identify the backup file by date, right-click any empty area of the folder, hover on View and choose Details. You can then click the Date column to sort by date.

On Windows, backup files are stored for 7 days before being deleted.

On Mac, backup files are stored until the computer is turned off. Unfortunately, this is a limitation of the temporary storage in MacOS.


About this article
Published
November 16, 2017
Last revised
January 28, 2022
Applies to
  • Clicker for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
Keywords
  
  
PlatformHow to Install
Clicker   Clicker for Windows
Click here
Clicker   Clicker for MacClick here
  

Additional voices

Search support
  
Get assistance

If you can't find a support article which solves your question or problem, please contact our friendly support team.

Contact Support

Join the community

Our Clicker Community group on Facebook is a welcoming place for sharing ideas, resources and support.

Join us