Clicker 8

  

The Predictor doesn't work

The Predictor icon is dimmed out and can't be used.

Resolution

The Predictor database was probably corrupted during installation.

To resolve the problem:

Windows

  1. Close Clicker / DocsPlus.
  2. Open any folder in Windows.
  3. Type the following location into the address bar and press the Enter key:
    C:\ProgramData\Crick Software
  4. Right-click the Predictor folder and choose Delete.
  5. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Mac

  1. Close Clicker / DocsPlus.
  2. Browse to the following location in Finder:
    Macintosh HD\Library\Application Support\Crick Software
  3. Right-click the Predictor folder and choose Move to Trash.
  4. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Foreign Languages

The Predictor icon may be dimmed if you open a Clicker Set / Wordbar file designed for a foreign language.


About this article
Published
November 3rd, 2017
Last revised
December 16th, 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
Keywords
  
  

The Predictor doesn't work

Nov 3, 2017, 14:54 PM
Article ID :
Priority : Critical
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

The Predictor icon is dimmed out and can't be used.

Resolution

The Predictor database was probably corrupted during installation.

To resolve the problem:

Windows

  1. Close Clicker / DocsPlus.
  2. Open any folder in Windows.
  3. Type the following location into the address bar and press the Enter key:
    C:\ProgramData\Crick Software
  4. Right-click the Predictor folder and choose Delete.
  5. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Mac

  1. Close Clicker / DocsPlus.
  2. Browse to the following location in Finder:
    Macintosh HD\Library\Application Support\Crick Software
  3. Right-click the Predictor folder and choose Move to Trash.
  4. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Foreign Languages

The Predictor icon may be dimmed if you open a Clicker Set / Wordbar file designed for a foreign language.

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
supportkeywords :
  • greyed out
  • disabled
  • predictor
  • C7WH35
Related support articles
Related support downloads
  

The Predictor doesn't work

Nov 3, 2017, 14:54 PM
Article ID :
Priority : Critical
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

The Predictor icon is dimmed out and can't be used.

Resolution

The Predictor database was probably corrupted during installation.

To resolve the problem:

Windows

  1. Close Clicker / DocsPlus.
  2. Open any folder in Windows.
  3. Type the following location into the address bar and press the Enter key:
    C:\ProgramData\Crick Software
  4. Right-click the Predictor folder and choose Delete.
  5. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Mac

  1. Close Clicker / DocsPlus.
  2. Browse to the following location in Finder:
    Macintosh HD\Library\Application Support\Crick Software
  3. Right-click the Predictor folder and choose Move to Trash.
  4. Launch Clicker / DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Foreign Languages

The Predictor icon may be dimmed if you open a Clicker Set / Wordbar file designed for a foreign language.

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
supportkeywords :
  • greyed out
  • disabled
  • predictor
  • C7WH35
Related support articles
Related support downloads
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