Clicker Apps for iPad
![get-started](https://crickmedia2.blob.core.windows.net/img/logo/support/get-started3567ee67958c4f898d648fc20a3ea751.png?sfvrsn=2feba1bf_2)
Register
First, you’ll need to register your licenses and choose a password for your account.
![install](https://crickmedia2.blob.core.windows.net/img/logo/support/install.png?sfvrsn=7a0deb72_2)
Install
Find out how to install the software on your iPads.
![managing licenses-alt](https://crickmedia2.blob.core.windows.net/img/logo/support/managing-licenses-alt.png?sfvrsn=60282db3_2)
Manage licenses
Find out how to monitor, allocate, and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my Clicker files?
You'd like to share your Clicker files between devices or send them to other people.
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You've made a file in Clicker / DocsPlus and wish to save it to your device or cloud storage.
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You would like to know:
- How to install your product?
- Which devices / users are currently licensed?
- How many licenses are spare?
- How to reclaim licenses from devices / users that no longer need one?
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You wish to deploy the Clicker Apps or DocsPlus Universal via your MDM provider.
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You want your teachers / students to use your subscription on their personal home devices.
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You use Google Classroom and want to create assignments with Clicker / DocsPlus files attached.
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You would like to control our iPad apps with switches.
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You would like to add / remove a Subscription Manager on your subscription.
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You would like to control our iPad apps with a mouse or eye gaze device, e.g. a Skyle.
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No, Crick Software products do not work on Android.
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Some icons / menu items are dimmed out, such as My Files. You can't use speech or open resources from LearningGrids.
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When using LearningGrids:
- The website loads partially or not at all.
- You receive errors saying An error has occurred in the script on this page.
- When clicking Run Now / Open, nothing happens.
- When clicking Run Now / Open, you receive a Loading error saying the item cannot be found or is corrupted.
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When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection. -
After tapping My Files and selecting Google Drive in the left pane, your files appear but are dimmed out and won't open.
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You can't hear spoken text, despite the words highlighting in sequence.
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You can record but playback is silent and the Done button is dimmed out, so you can't finish.
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You can't add a picture from your iPad's Photos because the list is blank.
or
You can't take a photo with your iPad's camera because the image is black and the shutter button doesn't work.
App Name | Download | How to Install / Trial |
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Click here | |
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Click here | |
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Click here |