Clicker 7

Error: "Trying to find network..." (Clicker 7)

You receive the following error message on launch:
Trying to find network...

Resolution

This error message indicates that Clicker 7 can't connect to the Shared Clicker Files folder on your network.

You can click Disconnect or wait 30 seconds for Clicker 7 to stop trying. You can continue to use Clicker 7, however:

  • By default, your files will be saved to the computer instead of the network.
  • Your Classes and Users will be missing from the Quick Start window.
  • The Word Pool won't be editable (but will still work).

To resolve the problem, please contact your IT Support.

INFORMATION FOR NETWORK ADMINISTRATORS

The Shared Clicker Files folder is the default open / save location in Clicker 7.

In standalone installations, the location is: C:\Users\Public\Documents\Clicker

In a network installation, all computers point to a single network share. The location is chosen during the network setup on the server (prior to generating the MSI package).

The location is stored in the SharedFiles value in the following Registry key on each computer:

32bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Crick\Clicker7
64bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Crick\Clicker7

This can be modified freely. For best results, we recommend supplying a UNC path to a non-hidden network share that users have read / write access to.


About this article
Article Id
C7S43
Published
4th April 2019
Last revised
3rd April 2019
Applies to
  • Clicker 7
Keywords

Clicker 7 Arabic

A Clicker 7 Arabic serial number is required to use this version.

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