Clicker 8

  

The on-screen keyboard keeps appearing

When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

Resolution

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Advanced tab, enable This computer has a physical keyboard and click OK. 

If this setting isn't visible in Clicker 7, update to the latest version (see below).


Downloads
About this article
Published
9th November 2017
Last revised
16th December 2019
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
Keywords
  
  

The on-screen keyboard keeps appearing

Nov 9, 2017, 15:19 PM
Article ID :
Priority : Normal
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

Resolution

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Advanced tab, enable This computer has a physical keyboard and click OK. 

If this setting isn't visible in Clicker 7, update to the latest version (see below).

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
supportkeywords :
  • keyboard
  • on-screen keyboard
  • C7WH23
Related support articles
  

The on-screen keyboard keeps appearing

Nov 9, 2017, 15:19 PM
Article ID :
Priority : Normal
Type of article : Problem Solving
Last revised : Dec 16, 2019, 00:00 AM

When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

Resolution

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

  1. Click Manage (or Program Management) in the Options ribbon tab.
  2. On the Advanced tab, enable This computer has a physical keyboard and click OK. 

If this setting isn't visible in Clicker 7, update to the latest version (see below).

Product Types :
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
supportkeywords :
  • keyboard
  • on-screen keyboard
  • C7WH23
Related support articles
  

Additional voices

Search support
Get assistance

If you can't find a support article which solves your question or problem, please contact our friendly support team.

Contact Support

Join the community

Our Clicker Users Group on Facebook is a welcoming community sharing ideas, resources and support.

Join us