Clicker 7

The Predictor icon is greyed out and can't be used.

Resolution

There are two reasons for this:

1) The Predictor isn't available for the current language

The voice you've selected, or the Clicker Set you've opened, may be in a language that isn't currently supported by the Predictor.

Our Clicker MFL titles include French and Spanish databases for the Predictor.

2) The database was corrupted during installation

To resolve the problem:

Windows

1. Close Clicker 7.
2. Open any folder in Windows.
3. Type the following location into the address bar and press the Enter key:
   C:\ProgramData\Crick Software
4. Right-click the Predictor folder and choose Delete.
5. Launch Clicker 7 and wait 5-20 seconds for the Predictor icon to become active.

Mac

1. Close Clicker 7.
2. Browse to the following location in Finder:
   Macintosh HD\Library\Application Support\Crick Software
3. Right-click the Predictor folder and choose Move to Trash.
4. Launch Clicker 7 and wait 5-20 seconds for the Predictor icon to become active.