Clicker for Windows / Mac

  
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Register

First, you’ll need to register your licenses and choose a password for your account.

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activation

Activate

Next, activate your licenses so that they will be ready to install.

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install

Install

Find out how to install the software on your Windows and Mac devices.

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managing licenses-alt

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

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Contact support

Contact our support team here if you run into any technical issues.


How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

The Predictor doesn't work

The Predictor icon is dimmed out and can't be used.

Resolution

This is usually the result of a corrupted Predictor database.

To repair the database:

Windows

  1. Close Clicker / DocsPlus.
  2. Right-click the Windows Start button and choose Run.
  3. Type C:\ProgramData\Crick Software into the box and click OK.
  4. Right-click the Predictor folder and choose Delete.

Your Windows account may not have permission to access the ProgramData folder. If so, please forward this to your IT Support.

Mac

  1. Close Clicker / DocsPlus.
  2. Browse to this location in Finder:
    Macintosh HD\Library\Application Support\Crick Software
  3. Right-click the Predictor folder and choose Move to Trash.

After following these steps, launch Clicker / DocsPlus. The Predictor icon should become active within 5 to 50 seconds.


About this article
Published
3rd November 2017
Last revised
2nd November 2020
Applies to
  • Clicker for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
Keywords
  
  
PlatformHow to Install
Clicker   Clicker for Windows
Click here
Clicker   Clicker for MacClick here
  

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