Clicker 8 for Windows / Mac


How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

Can't hear recorded sound in Clicker 7 / DocsPlus

You’ve made a recording but it won't play back.

Resolution

Our software uses Visual C++ to record sounds. On rare occasions, these components don't register properly during installation.

To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:

  1. Log into Windows as an administrator.
  2. Click this link to start the download:
    https://go.microsoft.com/fwlink/?LinkId=615459
  3. Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
  4. When the installation has finished, restart the computer.

Your recording should now play back correctly.


About this article
Published
3rd November 2017
Last revised
16th December 2019
Applies to
  • Clicker 7
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
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To download Clicker and manage your subscription:

Visit http://activate.cricksoft.com

  1. Sign in using your email address or Google account.
    (If you don't have a password click Forgotten your password?)
  2. Under the product you want to manage, click View.

The installation instructions and product download will be displayed.

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