Clicker 8 for Windows / Mac


How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

I can't delete files in Explorer

When right-clicking a file in the Explorer, the Delete option is dimmed out, or the following error message appears if you choose it:
File cannot be deleted

Resolution

If you get this error, your Windows / Mac account doesn't have permission to delete the file. Please forward this article to your IT Support and ask for read / write access to the relevant network share (see below for location).

If Delete is dimmed out, the file is probably in the Classes or Safe folder. This is done deliberately to prevent accidental deletion. To delete files in these folders, open the folder in Windows Explorer (Mac: Finder):

Clicker 8 / DocsPlus

  1. Click Manage in the Options ribbon tab.
  2. Open the Files tab.
  3. Click the Shared Clicker Files location.
  4. Go into the Classes or Safe folder to delete the file(s).

Clicker 7

  1. In the top Options ribbon tab, click Program Management.
  2. Open the Folder Locations tab.
  3. Click Shared Clicker Files location.
  4. Go into the Classes or Safe folder to delete the file(s).

About this article
Published
6th November 2017
Last revised
28th January 2022
Applies to
  • Clicker 7
  • Clicker 8 for Windows / Mac
  • DocsPlus for Windows / Mac
  • DocsPlus Universal for Windows / Mac
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To download Clicker and manage your subscription:

Visit http://activate.cricksoft.com

  1. Sign in using your email address or Google account.
    (If you don't have a password click Forgotten your password?)
  2. Under the product you want to manage, click View.

The installation instructions and product download will be displayed.

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