In September, Apple released a major software upgrade for iPads and iPhones, named iOS 8.
This introduced a new feature: the ability to use third-party keyboards. Previously, only Apple’s own keyboard could be used.
We saw this as a great opportunity to release our own, uniquely designed keyboard.
SuperKeys is useful for people who have trouble tapping smaller-sized keys with precision. The standard keyboard layout is divided into groups of keys, named clusters. When a user taps a cluster, the keys within it expand to fill the keyboard area. This offers larger targets for users to tap. After tapping a key, the expanded cluster shrinks back, so the user can type their next character.
Before using SuperKeys, update your device to the latest version of iOS 8. Originally, iOS 8 had a bug that stopped third-party keyboards from appearing, but Apple fixed it in subsequent updates.
To update your device:
- Open your device's Settings app
- On the left, tap General
- On the right, tap Software Update
To start using SuperKeys, you must first add it to your Keyboards list. To learn how, read this support article: http://www.cricksoft.com/support/superkeys/kb/sakwh1.aspx
Previously, a bug in Microsoft Word for iPhone stopped third-party keyboards from appearing in landscape orientation, but Microsoft fixed it in a subsequent app update. Therefore, if you experience this issue, ensure your app is updated.
If you experience an issue using SuperKeys, please contact Support with a description. If you call us, please have your device with you so we can discuss the issue. If possible, please email us screenshots of it in action: http://www.wikihow.com/Take-a-Screenshot-With-an-iPad
US Phone: 203 221 2697 - (Monday to Friday, 9:00 am – 12:00 pm EST)