Error: "License validation failed"

When launching the app, you receive the following error message:
Subscription status check failed. License validation failed.

The app is being blocked from connecting to our subscription server.

To resolve this problem, ask your IT Support to unblock apps.cricksoft.com on HTTPS (Port 443) and HTTP (Port 80).

About this article

Published

27th November 2017

Last revised

13th December 2018

Applies to

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