The keyboard / grid area has moved (iPad)

The keyboard / grid area has moved from its usual position and is now obscuring the Document.


In our older apps, resizing or moving the iPad keyboard affects the keyboard / grid area. This is a quirk of iOS rather than an intentional feature.

middle of the screen

If the keyboard / grid area is dragged at a specific spot, it will move up the screen.

To move it back down, drag its bottom-right corner downwards (as close to the screen edge as possible).

small and Floating

iPadOS 13 introduced the ability to shrink and move the keyboard (see

This also affects the keyboard / grid area in our apps.

To resolve the issue, restore the iPad keyboard. Outside our app, place two fingers on the floating keyboard and spread them apart.

About this article
30th May 2018
Last revised
17th December 2019
Applies to
  • Clicker Books for iPad
  • Clicker Connect for iPad
  • Clicker Docs for iPad
  • Clicker Sentences for iPad
  • WriteOnline for iPad