DocsPlus Universal for iPad
For subscriptions purchased after November 2020.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
Error: "...problem connecting to our server" on iPad
When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.
Resolution
If your device can browse normal websites, something is blocking our apps from connecting to the internet.
Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).
About this article
- Published
- 1st December 2020
- Last revised
- 1st December 2020
- Applies to
-
- Clicker Books for iPad
- Clicker Writer for iPad
- DocsPlus Universal for iPad
- Keywords
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| Product Name | |
|---|---|
| DocsPlus Universal for iPad | Download DocsPlus on the App Store |