Retired Apps for Chromebook

Clicker Sentences / Clicker Connect / Clicker Docs

Retired in November 2020.

  

Error: "License validation failed"

When launching the app, you receive the following error message:
Subscription status check failed. License validation failed.

Resolution

The app is being blocked from connecting to our subscription server.

To resolve this problem, ask your IT Support to unblock apps.cricksoft.com on HTTPS (Port 443) and HTTP (Port 80).


About this article
Published
November 27, 2017
Last revised
December 13, 2018
Applies to
  • Clicker Communicator for Chromebook
  • Clicker Connect for Chromebook
  • Clicker Docs for Chromebook
  • Clicker Sentences for Chromebook
  • DocsPlus for Chromebook
Keywords
  

Error: "License validation failed"

When launching the app, you receive the following error message:
Subscription status check failed. License validation failed.

Resolution

The app is being blocked from connecting to our subscription server.

To resolve this problem, ask your IT Support to unblock apps.cricksoft.com on HTTPS (Port 443) and HTTP (Port 80).


About this article
Published
November 27, 2017
Last revised
December 13, 2018
Applies to
  • Clicker Communicator for Chromebook
  • Clicker Connect for Chromebook
  • Clicker Docs for Chromebook
  • Clicker Sentences for Chromebook
  • DocsPlus for Chromebook
Keywords
  
Product Name 
Clicker Sentences for Chromebook
Clicker Connect for Chromebook
Clicker Docs for Chromebook
Search support
Get assistance

If you can't find a support article which solves your question or problem, please contact our friendly support team.

Contact Support

Related links