How do I manage the licenses on my DocsPlus Universal subscription?

You would like to know:

  • Which devices / users are currently licensed?
  • How many licenses are spare?
  • How to reclaim licenses from devices / users that no longer need one?


Note: This relates to subscription customers. If you purchased DocsPlus before Nov 2020, please see the related article below.

DocsPlus for Windows / Mac

  1. Visit
  2. Enter your serial number, complete the I’m not a robot check and click Start.
  3. Register your serial number if prompted. This protects your serial number against being lost in future.
  4. Click Manage licenses.

This displays a list of activated computers and their current license status.

To reclaim a license from a computer, click its Reclaim License button. The license will immediately become available for use on another computer.

If the software remains on the previous computer, it will stop working after a short period. To avoid confusion, we recommend uninstalling from a computer before reclaiming its license.

Docsplus for iPad / Chromebook

To manage app licenses, you must be a Subscription Manager for your subscription (if you’re not, the Manage tab won’t be visible after signing in).

  1. Visit
  2. Sign in with your Google Account or Apple ID.
  3. Click the subscription's Manage button to see the current license status.
  4. Follow the on-screen instructions to:
    • add Chromebook users
    • add iPad devices
    • remove current users / devices.

About this article
November 3rd, 2020
Last revised
November 3rd, 2020
Applies to
  • DocsPlus Universal for Chromebook
  • DocsPlus Universal for iPad
  • DocsPlus Universal for Windows / Mac