DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Error: DocsPlus Installer "can't be opened" on Mac
When running the DocsPlus Installer, you receive this error message:
<filename> can't be opened because Apple cannot check it for malicious software.
Resolution
Apple now requires apps to be "notarized" (submitted to them for in-depth scrutiny and approval).
If you run an unnotarized app, macOS blocks it and shows the above error message instead.
DocsPlus will be notarized in the next free update.
In the meantime, there is a workaround:
- Click OK to close the error message.
- Right-click the file named DocsPlus Installer and choose Open.
- At the security prompt, click Open.
- Click Install DocsPlus on this computer.
- At the security prompt, click OK.
- Open your Mac's System Preferences and click Security & Privacy.
- Click Open Anyway.
- At the security prompt, click Open.
- Published
- January 13th, 2020
- Last revised
- January 7th, 2020
- Applies to
-
- DocsPlus for Windows / Mac
- Keywords
-
Error: DocsPlus Installer "can't be opened" on Mac
When running the DocsPlus Installer, you receive this error message:
<filename> can't be opened because Apple cannot check it for malicious software.
Resolution
Apple now requires apps to be "notarized" (submitted to them for in-depth scrutiny and approval).
If you run an unnotarized app, macOS blocks it and shows the above error message instead.
DocsPlus will be notarized in the next free update.
In the meantime, there is a workaround:
- Click OK to close the error message.
- Right-click the file named DocsPlus Installer and choose Open.
- At the security prompt, click Open.
- Click Install DocsPlus on this computer.
- At the security prompt, click OK.
- Open your Mac's System Preferences and click Security & Privacy.
- Click Open Anyway.
- At the security prompt, click Open.
- DocsPlus for Windows / Mac
Error: DocsPlus Installer "can't be opened" on Mac
When running the DocsPlus Installer, you receive this error message:
<filename> can't be opened because Apple cannot check it for malicious software.
Resolution
Apple now requires apps to be "notarized" (submitted to them for in-depth scrutiny and approval).
If you run an unnotarized app, macOS blocks it and shows the above error message instead.
DocsPlus will be notarized in the next free update.
In the meantime, there is a workaround:
- Click OK to close the error message.
- Right-click the file named DocsPlus Installer and choose Open.
- At the security prompt, click Open.
- Click Install DocsPlus on this computer.
- At the security prompt, click OK.
- Open your Mac's System Preferences and click Security & Privacy.
- Click Open Anyway.
- At the security prompt, click Open.
- DocsPlus for Windows / Mac