DocsPlus

The Predictor icon is disabled in DocsPlus

The Predictor icon is grayed out and can't be used.

There are two reasons for this:

1) The Predictor isn't available for the current language

The voice you've selected, or the Wordbar you've opened, may be in a language that isn't currently supported by the Predictor.

2) The Predictor has become corrupted

To resolve the problem:

Windows

  1. Close DocsPlus.
  2. Open any folder in Windows.
  3. Type the following location into the address bar and press the Enter key:
    C:\ProgramData\Crick Software
  4. Right-click the Predictor folder and choose Delete.
  5. Launch DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

Mac

  1. Close DocsPlus.
  2. Browse to the following location in Finder:
    Macintosh HD\Library\Application Support\Crick Software
  3. Right-click the Predictor folder and choose Move to Trash.
  4. Launch DocsPlus and wait 5-20 seconds for the Predictor icon to become active.

About this article
Article Id
DPS10
Published
November 14th, 2017
Last revised
November 14th, 2017
Applies to
  • DocsPlus for Windows and Mac
Keywords

DocsPlus Voices

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