DocsPlus
I can't delete files in DocsPlus' Explorer
When you right-click a file in Explorer, the Delete option is grayed out, or the following error message appears when you click it:
File cannot be deleted
Resolution
If Delete is grayed out, it's because the file is in the Safe folder. This is done deliberately to prevent accidental deletion.
To delete files in these folders, browse to the files in Windows / Finder and delete them from there:
- In the top Options ribbon tab, click Program Management.
- Open the Folder Locations tab.
- Click the link next to Shared DocsPlus Files.
- Go into the Safe folder to delete the file(s).
If you get an error message when clicking Delete, it’s because you don't have permission to do so. Send the location of your Shared DocsPlus Files folder (see above) to your IT Support and explain that you need full read / write permissions.
- Article Id
- DPS11
- Published
- November 15th, 2017
- Last revised
- November 15th, 2017
- Applies to
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- DocsPlus for Windows and Mac
- Keywords
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DocsPlus Windows Installer
Release 3 for Windows (v1.0.3.81) - April 24, 2018
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DocsPlus Mac Installer
Release 3 for Mac (v1.0.3.81) - April 24, 2018
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Xiph.Org Open Codecs
Windows
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Uninstall DocsPlus Tool
DocsPlus Windows
DocsPlus Voices
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US Child Voices
DocsPlus Windows
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ANZ Child Voices
DocsPlus Windows
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Scottish Adult Voice
DocsPlus Windows
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British Child Voices
DocsPlus Windows