DocsPlus for Chromebook
For licenses purchased before November 2020.
Error: "License validation failed"
When launching the app, you receive the following error message:
Subscription status check failed. License validation failed.
Resolution
The app is being blocked from connecting to our subscription server.
To resolve this problem, ask your IT Support to unblock apps.cricksoft.com on HTTPS (Port 443) and HTTP (Port 80).
About this article
- Published
- 27th November 2017
- Last revised
- 13th December 2018
- Applies to
-
- Clicker Communicator for Chromebook
- Clicker Connect for Chromebook
- Clicker Docs for Chromebook
- Clicker Sentences for Chromebook
- DocsPlus for Chromebook
- Keywords
-
| Product Name | |
|---|---|
| DocsPlus App for Chromebook | Discontinued in November 2020. Still available in the Chrome Web Store for those that purchased. |