When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

Resolution

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

1. Click Manage (or Program Management) in the Options ribbon tab.
2. On the Advanced tab, enable This computer has a physical keyboard and click OK. 

If this setting isn't visible in Clicker 7, update to the latest version (see below).