DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.


How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

How do I manage the licenses on my subscription?

You would like to know:

  • Which devices / users are currently licensed?
  • How many licenses are spare?
  • How to reclaim licenses from devices / users that no longer need one?

Windows / Mac 

To manage licenses for Clicker 8 or DocsPlus on Windows / Mac:

  1. Visit activate.cricksoft.com
  2. Enter your serial number, complete the I’m not a robot check and click Start.
  3. Register your serial number if prompted. This protects it from being lost in future.
  4. Click Manage licenses.

This displays a list of activated computers and their current license status. 

To reclaim a license from a computer, click its Reclaim License button. Its status will change to Expiring soon but the license will immediately become available for reuse.

If the software remains on the reclaimed computer, it will shortly stop working. Therefore, we recommend uninstalling the software immediately to avoid confusion. To activate this computer in future, you must click its Restore License button.

Expired Computers

Computers that go unused for a while may become Expired and give up their license. If this happens, simply launch the software and reactivate when prompted (a spare license must be available).

If an Expired computer has a Restore License button, it's been purposefully reclaimed as described above.

iPad / Chromebook

iPad licenses are per device. Chromebook licenses are per user.

To manage app licenses, you must be a Subscription Manager for your subscription (if not, the Manage tab won’t be visible after signing in).

  1. Sign into apps.cricksoft.com with your Google Account or Apple ID.
  2. Click the subscription's Manage button to see a list of activated iPads / Chromebook users.
  3. Follow the on-screen instructions to:
    • add Chromebook users
    • add iPads
    • remove current users / iPads.

Chromebook site License

If you have a Site License or Flexi-License subscription, all Chromebook users should be licensed automatically (the app should launch with no messages). If this isn’t happening, please contact Support to provide us with your Google domain.

If your Google domain is shared with other schools, please add Chromebook users manually as described above. We recommend following Google's instructions to download a list of users:

support.google.com/a/answer/7348070

You can then copy and paste the Google account addresses into apps.cricksoft.com.


About this article
Published
6th January 2020
Last revised
29th September 2021
Applies to
  • Clicker 8 for Windows / Mac
  • Clicker Writer for Chromebook
  • Clicker Writer for iPad
  • DocsPlus Universal for Chromebook
  • DocsPlus Universal for iPad
  • DocsPlus Universal for Windows / Mac
Keywords
  
  

How do I manage the licenses on my subscription?

Jan 6, 2020, 13:08 PM
Article ID :
Priority : Critical
Type of article : How do I
Last revised : Sep 29, 2021, 23:00 PM

You would like to know:

  • Which devices / users are currently licensed?
  • How many licenses are spare?
  • How to reclaim licenses from devices / users that no longer need one?

Windows / Mac 

To manage licenses for Clicker 8 or DocsPlus on Windows / Mac:

  1. Visit activate.cricksoft.com
  2. Enter your serial number, complete the I’m not a robot check and click Start.
  3. Register your serial number if prompted. This protects it from being lost in future.
  4. Click Manage licenses.

This displays a list of activated computers and their current license status. 

To reclaim a license from a computer, click its Reclaim License button. Its status will change to Expiring soon but the license will immediately become available for reuse.

If the software remains on the reclaimed computer, it will shortly stop working. Therefore, we recommend uninstalling the software immediately to avoid confusion. To activate this computer in future, you must click its Restore License button.

Expired Computers

Computers that go unused for a while may become Expired and give up their license. If this happens, simply launch the software and reactivate when prompted (a spare license must be available).

If an Expired computer has a Restore License button, it's been purposefully reclaimed as described above.

iPad / Chromebook

iPad licenses are per device. Chromebook licenses are per user.

To manage app licenses, you must be a Subscription Manager for your subscription (if not, the Manage tab won’t be visible after signing in).

  1. Sign into apps.cricksoft.com with your Google Account or Apple ID.
  2. Click the subscription's Manage button to see a list of activated iPads / Chromebook users.
  3. Follow the on-screen instructions to:
    • add Chromebook users
    • add iPads
    • remove current users / iPads.

Chromebook site License

If you have a Site License or Flexi-License subscription, all Chromebook users should be licensed automatically (the app should launch with no messages). If this isn’t happening, please contact Support to provide us with your Google domain.

If your Google domain is shared with other schools, please add Chromebook users manually as described above. We recommend following Google's instructions to download a list of users:

support.google.com/a/answer/7348070

You can then copy and paste the Google account addresses into apps.cricksoft.com.

Product Types :
  • Clicker 8 for Windows / Mac
  • Clicker Writer for Chromebook
  • Clicker Writer for iPad
  • DocsPlus Universal for Chromebook
  • DocsPlus Universal for iPad
  • DocsPlus Universal for Windows / Mac
supportkeywords :
  • licenses
  • transfer
  • subscription
  • license
  • licence
  • licences
Related support downloads
  

How do I manage the licenses on my subscription?

Jan 6, 2020, 13:08 PM
Article ID :
Priority : Critical
Type of article : How do I
Last revised : Sep 29, 2021, 23:00 PM

You would like to know:

  • Which devices / users are currently licensed?
  • How many licenses are spare?
  • How to reclaim licenses from devices / users that no longer need one?

Windows / Mac 

To manage licenses for Clicker 8 or DocsPlus on Windows / Mac:

  1. Visit activate.cricksoft.com
  2. Enter your serial number, complete the I’m not a robot check and click Start.
  3. Register your serial number if prompted. This protects it from being lost in future.
  4. Click Manage licenses.

This displays a list of activated computers and their current license status. 

To reclaim a license from a computer, click its Reclaim License button. Its status will change to Expiring soon but the license will immediately become available for reuse.

If the software remains on the reclaimed computer, it will shortly stop working. Therefore, we recommend uninstalling the software immediately to avoid confusion. To activate this computer in future, you must click its Restore License button.

Expired Computers

Computers that go unused for a while may become Expired and give up their license. If this happens, simply launch the software and reactivate when prompted (a spare license must be available).

If an Expired computer has a Restore License button, it's been purposefully reclaimed as described above.

iPad / Chromebook

iPad licenses are per device. Chromebook licenses are per user.

To manage app licenses, you must be a Subscription Manager for your subscription (if not, the Manage tab won’t be visible after signing in).

  1. Sign into apps.cricksoft.com with your Google Account or Apple ID.
  2. Click the subscription's Manage button to see a list of activated iPads / Chromebook users.
  3. Follow the on-screen instructions to:
    • add Chromebook users
    • add iPads
    • remove current users / iPads.

Chromebook site License

If you have a Site License or Flexi-License subscription, all Chromebook users should be licensed automatically (the app should launch with no messages). If this isn’t happening, please contact Support to provide us with your Google domain.

If your Google domain is shared with other schools, please add Chromebook users manually as described above. We recommend following Google's instructions to download a list of users:

support.google.com/a/answer/7348070

You can then copy and paste the Google account addresses into apps.cricksoft.com.

Product Types :
  • Clicker 8 for Windows / Mac
  • Clicker Writer for Chromebook
  • Clicker Writer for iPad
  • DocsPlus Universal for Chromebook
  • DocsPlus Universal for iPad
  • DocsPlus Universal for Windows / Mac
supportkeywords :
  • licenses
  • transfer
  • subscription
  • license
  • licence
  • licences
Related support downloads
  

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