DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Register
First, you’ll need to register your licenses and choose a password for your account.
Install
Find out how to install the software on your Windows and Mac devices.
Manage licenses
Find out how to monitor, allocate and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
LearningGrids doesn't load in Explorer
You click the LearningGrids icon in Explorer but nothing happens.
Resolution
If the problem continues after trying the solutions below, please contact Support.
Windows
Our software uses Visual C++ to display the LearningGrids website. On rare occasions, these components don't register properly during installation.
To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:
- Log into Windows as an administrator.
-
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459 - Run the downloaded vc_redist.x86.exe file. Accept the license agreement and click Install.
- When the installation has finished, restart the computer.
mac
If your Mac runs macOS Mojave (10.14) or newer, update your software to the latest version (see below).
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DocsPlus Installer (Mac)
Release 4 for Mac (v1.0.4.91) - June 12, 2019
- Published
- 6th November 2017
- Last revised
- 12th December 2019
- Applies to
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- Clicker 7
- DocsPlus for Windows / Mac
- Keywords
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| Platform | How to Install |
|---|---|
DocsPlus for Windows | Click here |
|
DocsPlus for Mac | Click here |
Additional voices
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Scottish Adult Voice
DocsPlus for Windows
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ANZ Child Voices
DocsPlus for Windows
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US Child Voices
DocsPlus for Windows
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British Child Voices
DocsPlus for Windows