Clicker for Windows / Mac



First, you’ll need to register your licenses and choose a password for your account.

Click here


Next, activate your licenses so that they will be ready to install.

Click here


Find out how to install the software on your Windows and Mac devices.

Click here
managing licenses-alt

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.

How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

Clicker 7 doesn't launch

Nothing seems to happen when launching Clicker 7, or you receive the following error message:
Internal exception occurred


Sophos Antivirus

Sophos Antivirus has been known to prevent Clicker 7 from launching.

Based on customer feedback, performing these steps in Sophos should allow Clicker 7 to launch:

  1. Add this location to the standard scanning exclusion list:
     C:\Program Files (x86)\Crick Software

  2. Add these programs to the Exploit Mitigation Protection exclusion list:
    C:\Program Files (x86)\Crick Software\Clicker 7\Clicker 7.exe
    C:\Program Files (x86)\Crick Software\Clicker 7\CrickActivate.exe

  3. Add this file to the Threat Policy list with an exclusion type of Potentially Unwanted Application:
    C:\Program Files (x86)\Crick Software\Clicker 7\CrickNativeUtils.dll

If these steps don’t help, we recommend raising a support ticket with Sophos. We don’t use Sophos ourselves, so we aren't familiar with its settings.

Your Windows version is too old

Clicker 7 is compatible with: Windows 7, Windows 8, Windows 10

Clicker 7 is not compatible with: Windows XP, Windows Vista

To check which version of Windows your computer has:

  1. Hold the Windows key and press R to open the Run window.
  2. Type in winver and click OK.

A faulty network installation

Your IT Support may have performed a network installation of Clicker 7. This enables them to remotely deploy Clicker 7 to the computers on your network.

If a new Clicker 7 MSI package is generated in the same location as a previous one, the resulting MSI package will install correctly but Clicker 7 will fail to launch.

In this situation, we recommend doing the following:

  1. Use Group Policy to uninstall Clicker 7 from all computers.
    If this isn't possible, see the related article below.
  2. Create a new folder in your chosen network share for the new MSI package.
  3. Perform the steps in the Install to computers on a network section of the installation instructions (see below). When prompted, provide a UNC path to the folder in Step 2.
  4. When the new MSI has been generated, deploy it to a test computer.
  5. If Clicker 7 launches correctly, deploy the new MSI to the remaining computers.

Software protection

Your computer may be running third-party software that monitors processes. Clicker 7 features advanced software protection to prevent piracy. This will stop Clicker 7 from launching if it thinks it’s being attacked.

We’ve successfully tested Clicker 7 with all major antiviruses.

However, we’ve received feedback that certain programs are incompatible:

  • Dependency Walker
  • Impero - a workaround is to add "Clicker 7.exe" as an injection exclusion from the Impero Server console.
  • Policy Central Enterprise
  • Print Audit 5
  • Sysinternals Process Monitor
  • Comodo Internet Security - a workaround is to enable "Don't detect shellcode injections in these applications" and add "Clicker 7.exe" to the list.
  • Sophos Antivirus - see above.

Any type of process monitoring software can potentially cause this issue, so experiment with disabling any programs that you suspect may be doing so.

If you discover that a certain program is incompatible, please contact Support so we can update this list.

About this article
1st November 2017
Last revised
16th November 2021
Applies to
  • Clicker 7
PlatformHow to Install
Clicker   Clicker for Windows
Click here
Clicker   Clicker for MacClick here

Additional voices

Search support
Get assistance

If you can't find a support article which solves your question or problem, please contact our friendly support team.

Contact Support

Join the community

Our Clicker Community group on Facebook is a welcoming place for sharing ideas, resources and support.

Join us