Clicker Writer for iPad
How can I share my Clicker files?
You'd like to share your Clicker files between devices or send them to other people.
Error: "...problem connecting to our server" on iPad
When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.
Resolution
If your device can browse normal websites, something is blocking our apps from connecting to the Internet.
Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).
- Published
- 1st December 2020
- Last revised
- 1st December 2020
- Applies to
-
- Clicker Writer for iPad
- DocsPlus Universal for iPad
- Keywords
-
Error: "...problem connecting to our server" on iPad
When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.
Resolution
If your device can browse normal websites, something is blocking our apps from connecting to the Internet.
Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).
- Published
- 1st December 2020
- Last revised
- 1st December 2020
- Applies to
-
- Clicker Writer for iPad
- DocsPlus Universal for iPad
- Keywords
-
User Guides
Clicker Writer for iPad User Guide
To view within the app itself, tap the top-right ( ? ) icon and choose Help.