Clicker Apps for iPad

How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

Error: "...problem connecting to our server" on iPad

When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.

Resolution

If your device can browse normal websites, something is blocking our apps from connecting to the internet.

Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).

About this article

Published

1st December 2020

Last revised

1st December 2020

Applies to

Clicker Writer for iPad
DocsPlus Universal for iPad

Keywords

Error: "...problem connecting to our server" on iPad

When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.