The Support section of our website hosts a wealth of helpful information about our products and how to use them. Recently, lots of new content has been added to support the newly released Clicker 7.
Clicker 7’s built-in User Guide is available to download as a PDF. This can be printed out or opened on another device, so it can be viewed alongside Clicker 7 (particularly useful if you wish to work through the guide sequentially).
If you use a Crick USB Switch Box, the Switch Timings in Clicker 7 guide lists several problematic scenarios involving switch control, along with the corresponding Clicker 7 settings that can solve them.
If you use eye-tracking technology, the Using Eye Gaze in Clicker 7 guide explains how Clicker 7’s eye gaze feature can make it easier for users to click things by looking at them.
Answers to Common Inquiries
New support articles have been published that provide answers to common questions:
C7WH1 - How do I register Clicker 7?
C7WH2 - How do I transfer licenses?
C7WH6 - Does Clicker 7 run on an iPad or Android tablet?
C7WH8 - How do I change the pronunciation of a word in Clicker 7?
C7WH9 - How do I add words to the Clicker 7 spell checker?
C7WH10 - Which switches can I use with Clicker 7?
C7WH11 - How do I download Clicker 7?
C7WH13 - Uninstalling Clicker 7 from a network
C7WH14 - How can students use Clicker 7 at home?
C7WH15 - How to activate Clicker 7 via command line
Solutions to Common Problems
New support articles have been published that provide solutions to common problems:
C7WH3 - Lost Clicker 7 Serial Number
C7WH4 - Problem opening a LearningGrids resource in Clicker 7
C7WH5 - Clicker 7 does not appear to launch when clicked
C7WH7 - You do not have enough licenses to activate this software
C7WH12 - Recording failed: Cannot record a sound
C7WH16 - Clicker 7 has detected that there is a problem with SAPI5
C7MH1 - To view this web content, you need to install the Java Runtime Environment