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  • Clicker 7 Support

    The Support section of our website hosts a wealth of helpful information about our products and how to use them. Recently, lots of new content has been added to support the newly released Clicker 7.

    PDF Guides

    Clicker 7’s built-in User Guide is available to download as a PDF. This can be printed out or opened on another device, so it can be viewed alongside Clicker 7 (particularly useful if you wish to work through the guide sequentially).

    If you use a Crick USB Switch Box, the Switch Timings in Clicker 7 guide lists several problematic scenarios involving switch control, along with the corresponding Clicker 7 settings that can solve them.

    If you use eye-tracking technology, the Using Eye Gaze in Clicker 7 guide explains how Clicker 7’s eye gaze feature can make it easier for users to click things by looking at them.

    Answers to Common Inquiries

    New support articles have been published that provide answers to common questions:

    C7WH1 - How do I register Clicker 7?

    C7WH2 - How do I transfer licenses?

    C7WH6 - Does Clicker 7 run on an iPad or Android tablet?

    C7WH8 - How do I change the pronunciation of a word in Clicker 7?

    C7WH9 - How do I add words to the Clicker 7 spell checker?

    C7WH10 - Which switches can I use with Clicker 7?

    C7WH11 - How do I download Clicker 7?

    C7WH13 - Uninstalling Clicker 7 from a network

    C7WH14 - How can students use Clicker 7 at home?

    C7WH15 - How to activate Clicker 7 via command line

    Solutions to Common Problems

    New support articles have been published that provide solutions to common problems:

    C7WH3 - Lost Clicker 7 Serial Number

    C7WH4 - Problem opening a LearningGrids resource in Clicker 7

    C7WH5 - Clicker 7 does not appear to launch when clicked

    C7WH7 - You do not have enough licenses to activate this software

    C7WH12 - Recording failed: Cannot record a sound

    C7WH16 - Clicker 7 has detected that there is a problem with SAPI5

    C7MH1 - To view this web content, you need to install the Java Runtime Environment

  • Sharing Clicker 7 at ATIA

    The beginning of February was spent in sunny Orlando, FL at ATIA 2016. This conference has an assistive technology focus, and this year was especially exciting for us because it was the first time that Clicker 7 was shown to everyone in the United States.

    The response to the enhancements and additions in Clicker 7 was overwhelmingly positive! People came back more than once to listen to the children’s voices speak with inflection. Multiple people came to the booth to see the interoperability between Clicker 7 and the Clicker Apps in action. But, the new features that had everyone talking were Clicker Board and eye gaze functionality.

    Clicker Board is the new planning tool that is built into Clicker 7 and allows graphic organizers to be turned into word banks or picture banks in a matter of seconds! Now teachers can create a writing plan with their students as a group and then the students can use the word banks to assist them with their individual writing; or students can work independently by using a pre-made mind map or creating one on their own.

    Dr. Caroline Musselwhite came to the booth to see Clicker 7 and in her blog she comments: “All of these wonderful features are now available for individuals who use eye gaze as an access method.”  Read more about what Dr. Musselwhite says about Clicker in her post - Clicker 7 – Great New Features!

  • Clicker 7 Reviews

    We’ve been getting some really fantastic feedback on Clicker 7, including two brand new reviews we’d like to share with you!

    John Galloway is an adviser, writer, and consultant who specializes in technology for special education and inclusion. He explored Clicker 7 on behalf of

    “Clicker has been in our classrooms for nearly 30 years, largely because it is constantly reinvented. They don’t just tweak it and call it an upgrade, they listen to users, check technology developments, and rebuild it - as now with Clicker 7.

    There are simple changes such as the use of drag-and-drop in grids. Whereas you once had to click on something to cut and paste it, now you can also drag it, more like how a tablet interface works. Then there is the inclusion of children’s voices, one male, one female, in the speech options which should make it more appealing and engaging.

    Voice Notes can now be added to writing documents. As the name suggests these are short recordings created either by the writer or the teacher as prompts and reminders. Then there is the ‘Word Pool’ facility to teach the software tricky pronunciations, or to add specific words and meanings to the predictor and spellchecker.

    Overall, this latest iteration of Clicker makes it even more inclusive than ever, spreading the range of possible users even further, from those who have no challenges to learning, to those with considerable and profound ones. The problem for schools - a welcome one - may well be in getting the most from all that it offers.”

    Click here to read John’s review in full.

    In his review for Special World, Mick Archer highlights our new planning tool, Clicker Board.

    “Teachers will undoubtedly find a variety of ways to use this but one example is as an in-built mind-mapping tool. Imagine, for example, getting your class to brain storm the vocabulary they might use in writing a story about Christmas. This activity might take the familiar form of starting with a core word from which others are generated at the end of branches or twigs.

    That done, the question is what next? On a traditional chalk board or whiteboard the final mind-map might be left on view as a reference point for students when writing their stories. In Clicker 7, however, the entire content of the mind-map can be exported with one click to a word bank grid. From here the student can use it within Clicker as they would any other Clicker grid.

    For those who have followed the Clicker story, each chapter has seen the addition of new features and functionality, exploiting the huge technological changes that have taken place over its lifetime. What may have started out as a humble word processor is now a literacy multitool designed to help tackle a wide range of issues.”

    Find out what Mick thought about other key features, including the new children’s voices, book creation tool, and accessibility options, by reading the full review here.

    We’d love to hear your thoughts on the latest version too! To see Clicker 7 in action, take a look at our new introduction video or get in touch to arrange a free in-school or webinar demonstration for your staff.

  • Clicker 7 Examples

    We are all so excited about the launch of Clicker 7 - and are sure you will be too! While it is even easier than ever to create your own activities with Clicker 7, the curriculum team has been busy developing resources for you to use with your students right out of the box.

    Clicker 7 comes installed with 40 Example Sets covering a range of subject areas, ages, and resource types. The Examples are organized by age group, each focusing on a different topic area. There are the wonderful fiction and nonfiction Clicker Books, including The Perfect Pet, Barney’s Colorful House, and The Water Cycle

    The Clicker Books are complemented by Sentence, Connect, Talk, and Matching Sets, as well as Word Banks and Clicker Boards. Students can write about the water cycle using the Word Bank Set, Stages of the Water Cycle, demonstrate their color knowledge with Match the Color, or retell the process of making chocolate with the Talk Set, From Beans to Bar.

    With Clicker 7’s new tool Clicker Board, students create mind maps, complete story boards, or organize their ideas with sets such as Our Favorite Colors, A Day with My Perfect Pet, Food Source – Plant or Animal, and Water Mind Maps.


    The Examples include so many more fantastic resources including the Clicker 7 Custom Sets Pets Fact File, Color Sorting, and Parts of Plants We Eat. You can personalize any of the Examples to match the individual needs of your students or the specific learning objectives for your class.


    Be sure to visit LearningGrids for more Clicker 7 activities. There are already over 500 resources to use with your students – and we are adding more regularly!

  • First School Visits with Clicker 7

    You’ll know from John Crick’s recent blog post that we have just launched Clicker 7.

    Over the last two weeks the Education Consultant team have been visiting schools doing the first demonstrations of Clicker 7. We have been delighted with the positive responses so far!

    A school I visited last week was wowed by the new children’s voices and loved the ability for students to record their own voice notes. A particular highlight for them was our new "Clicker Board," especially when used to plan a story.

    In this example we are using a "Story Mountain" on Clicker Board to plan the retelling of a traditional tale.

     Clicker Board - Story Mountain

    The graphics were selected from our new CrickPix library of around 3,500 pictures. We could have also used digital pictures from a camera or the internet.

    For each picture the students can record a voice note to plan their writing. Oral rehearsal prior to writing is an effective method of support - even for the most reluctant writers!

    The school has a number of students who work closely with the Special Needs team and need a lot of support with their writing. Many of the parents are enthusiastic about supporting their children with activities outside of the classroom.

    The school was particularly pleased that the Unlimited OneSchool License of Clicker 7 includes student use at home.

    If you’re considering Clicker 7 and would like to arrange a free demo in your school, please call us at 203 221 2697.