Clicker for Windows / Mac

  
get-started

Register

First, you’ll need to register your licenses and choose a password for your account.

Click here
activation

Activate

Next, activate your licenses so that they will be ready to install.

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install

Install

Find out how to install the software on your Windows and Mac devices.

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managing licenses-alt

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

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Contact support

Contact our support team here if you run into any technical issues.


How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

LearningGrids doesn't load in Explorer

You click the LearningGrids icon in Explorer but nothing happens.

Resolution

If the problem continues after trying the solutions below, please contact Support.

Windows

Our software uses Visual C++ to display the LearningGrids website. On rare occasions, these components don't register properly during installation.

To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:

  1. Log into Windows as an administrator.
  2. Click this link to start the download:
    https://go.microsoft.com/fwlink/?LinkId=615459
  3. Run the downloaded vc_redist.x86.exe file. Accept the license agreement and click Install.
  4. When the installation has finished, restart the computer.

mac

If your Mac runs macOS Mojave (10.14) or newer, update your software to the latest version (see below).


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About this article
Published
6th November 2017
Last revised
12th December 2019
Applies to
  • Clicker 7
  • DocsPlus for Windows / Mac
Keywords
  
  
PlatformHow to Install
Clicker   Clicker for Windows
Click here
Clicker   Clicker for MacClick here
  

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