Clicker 7

LearningGrids doesn't load in Clicker 7's Explorer

You click the LearningGrids icon in Clicker 7's Explorer but nothing happens.

Resolution

Clicker 7 uses Visual C++ components to display the LearningGrids website. On rare occasions, these components don't register properly when Clicker 7 gets installed.

To resolve the problem, download and install the Visual C++ Redistributable for Visual Studio 2015 from Microsoft:

  1. Log into the computer as an administrator.
  2. Click this link to start the download:
    https://go.microsoft.com/fwlink/?LinkId=615459
  3. Run the downloaded vc_redist.x86.exe file. Accept the license agreement and click Install.
  4. When the installation has finished, restart the computer.

Clicking the LearningGrids icon will now load the website on the right.


About this article
Article Id
C7S14
Published
6th November 2017
Last revised
6th November 2017
Applies to
  • Clicker 7
Keywords

Clicker 7 Voices

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