Reviews

All in a day's work - SEN software creator
Special Children, June/July 2003

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After a quick lunch, I'll get down to some work! As well as meetings, I also have a number of tasks that I'm managing. I'm off to the World Education Market exhibition in Portugal next week, looking for partners in Europe to sell our products. I've been looking to organise translations of Clicker into some additional European languages, and so have had a number of email correspondences with translation agencies regarding costs. We've got a translation kit, which makes the process easier, and already have Clicker translated into Norwegian, Finnish and Swedish.

I'm also involved in final testing for a number of our products, and so have scheduled in some time to test the new Mac installer. This ensures that when a product is released, that it is a stable, reliable product. And I know, because I tested it!

As the company has grown, so has the requirement for technical support. I'm currently working with our Technical Support Manager to update the support area of our web site to include common queries and their solutions.

My computer has just reminded me that I've got a scheduled call to the CEO of our US Company at 5pm. It's 9am in Seattle, so they're only just starting their day as ours is closing. It's taken time to get the US company up and running and I've been making frequent visits to help with the initial set up. There are unique issues in America, not least the vast geographical issues and autonomy of each state. It's been interesting to see how their education system works and how it can differ so much from state to state. It certainly gives credibility to our National Curriculum.

As the day ends, I often remember how I started in one room of our house. Now, Clicker is one of the best selling products in UK schools and we have dealers in 19 countries and a US subsidiary. Our turnover is over £1 million. But the real satisfaction comes from working with dedicated and talented people to create software that really does make a difference to children of all abilities.

John Crick
Managing Director of Crick Software Ltd.

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