WOLWH12 - I have lost my serial number

Applies To

  • WriteOnline

Symptoms

I have lost my WriteOnline serial number.

Resolution

Your WriteOnline serial number is printed on the back of the DVD holder that came in your WriteOnline box.

If you have lost your serial number, you have three options:

Retrieve it from a computer with WriteOnline installed

The WriteOnline Serial Number is stored in the computers registry. If you have an Administrator computer account you will be able to contact Support, who will be able to assist in the retrieval of the serial number from the registry.

Ask Support to retrieve if from the registration database

if you have registered your copy of WriteOnline, the Support team can retrieve your serial number from the registration database.

Purchase the software again

If you do not have WriteOnline installed, and you have not registered your copy, it is not possible to retrieve your serial number. Therefore, to continue using WriteOnline, you will need to purchase the software again.

Information

We recommend that all customers register their copy of WriteOnline, so their serial number can be retrieved in the future.