DPWH34 - The Predictor icon is disabled
When the prediction database becomes corrupted, the Predictor icon in the ribbon will be disabled.
Please take the following steps to resolve this problem:
- In Windows Explorer, browse to: C:\ProgramData\Crick Software\Predictor
- Delete all of the files in the folder.
- The Prediction database will be recreated when DocsPlus is next launched.
The Predictor can also be disabled when Exam mode is turned on. Please see DPWH35 for more information.