C7WH18 - The Sound Recorder is slow

Applies To

  • Clicker 7 for Windows

Symptoms

It takes several seconds for the Sound Recorder to appear.

It takes several seconds to start recording after clicking Record.

Resolution

The problem is caused by Windows Defender (the antivirus built into Windows).

To resolve the problem, update to the latest version of Clicker 7:

Download the latest Clicker 7 Installer

Alternatively, add Clicker 7 to Windows Defender's exclusion list:

Windows 10

  1. Click the Start button, type defender and click Windows Defender Settings when it appears.
  2. Under Exclusions, click Add an exclusion.
  3. Under Files and Folders, click Exclude a folder.
  4. Browse to C:\Program Files (x86)\Crick Software and click Exclude this folder.
    (if there's no Program Files (x86) folder, use Program Files instead)

Windows 7 / 8

  1. Click the Start button, type defender and click Windows Defender when it appears.
  2. Windows 7 - at the top, click Tools and then under Settings click Options.
    Windows 8 - at the top, click Settings.
  3. On the left, click Excluded files and folders.
  4. On the right, click Add, browse to C:\Program Files (x86)\Crick Software and click OK.
    (if there's no Program Files (x86) folder, use Program Files instead)